How do I get paid

TourDesk generates a sales report, and we send it to you at the beginning of each month. In the sales report, you can see the sales you earned on departures in the previous month. You will invoice TourDesk for the sales amount shown in the report's Total box.

Submitting an invoice - Icelandic Suppliers

Invoices must be sent via electronic data interchange (EDI). A bank claim must also be issued for the invoice amount. All invoices should be uploaded directly to your TourDesk account. 

Click Settlements in the left-hand side menu, and click the ↑ in the Invoice column. There, you can upload your invoice, add the total NET sales amount, and click Upload. 

Submitting an invoice - Non-Icelandic Suppliers
Invoices should be sent to accounting@tourdesk.is. The invoice must include the necessary information listed below to be paid out: 

• Company name
• Full company address (city and country)
• VAT number if applicable
• Reference to the TourDesk settlement/sales report
• The exact amount shown in the report
• Bank details:
  • IBAN
  • SWIFT / BIC
• The invoice amount must match the TourDesk settlement.

You can also add your bank account to your TourDesk account by clicking Vendor Info in the left-hand side menu. Under Bank account, you can add your bank account in IBAN format, e.g., IS00 0000 0000 0000 00. Click Save Changes.

Payments

Payments are made to a bank account of your choice on the 20th of each month. Invoices must be submitted with sufficient time for review before the payment date. 

Your sales report is sent to your accounting email address. If you don’t have one listed, we will send the sales reports to your general email address. If you’d like to add your accounting email address, click Vendor Info in the left-hand side menu, add your accounting email address, and click Save Changes. 

You can view all of your sales reports in your TourDesk account by clicking Settlements in the left-hand side menu.