Sending Pre-Arrival Messages is a great way to have continuous communication with your guest from the time they book a room at your property and up until they arrive. And even after they depart!
You can use Pre-Arrival messages to keep your guests informed about your property and the destination as well as their options for upgrades, tours and activities.
You can use your Property Management System (PMS) to send Pre-Arrival Messages to your guest. You can include your Sales Portal in the messages to allow your guests to book Tours and Activities directly with you.
If you need ideas for messaging, our content team offers customised Pre-Arrival Messages for all TourDesk affiliates, free of charge. Simply send an email to our content team and we'll send you a preview as well as an HTML file you can easily import into your PMS or messaging system.
The emails include personalised links to local tours and activities that are fitting for your guests.
Here's a preview of a Pre-Arrival email we crafted for one of our affiliates in Dublin:
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